Incident management

Move from alert noise to a clear response.

HealthChecks keeps incidents close to the checks and services that caused them, so responders can acknowledge, assign roles, add notes, escalate, and resolve with context.

Lifecycle
ACK to resolve
Routing
On-call aware
Timeline
Activity log
Channels
War rooms

Response workflow

  • Automatic incident creation from failed checks or inbound alerts
  • Acknowledgement, snooze, severity, priority, and resolution states
  • Responder roles, notes, timeline activity, and escalation history

Operational context

  • Link incidents back to checks, services, and affected status pages
  • Keep troubleshooting evidence next to the incident timeline
  • Use on-call schedules and escalation policies for routing

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